Counseling is a collaborative effort between the counselor and client. Professional counselors help clients identify goals and potential solutions to problems that cause emotional turmoil; seek to improve communication and coping skills; strengthen self-esteem; and promote behavior change and optimal mental health (ACA).
Research has continued to show that online counseling has benefits that mirror in-person counseling. In light of the pandemic, more research on this topic continues to gain needed attention. As a counselor and counselor educator, I have been working online for over 10 years, and I can attest to the meaningful connections with clients and students on the other side of the screen.